Adapting to Today’s Mobile Workforce: Why It’s Critical

/ Best Practices, Human Resources

It’s no secret that smartphone usage has skyrocketed in the past several years. In fact,over 77 percent of adults in the U.S. now own a smartphone, up from 35 percent in 2011. Almost everywhere you turn, people are on their phones. They rely on them for nearly everything, and work is no exception. Across the board, companies are adapting by providing employees with mobile access to their most fundamental tools. Here are the top reasons why it’s critical for your business to accommodate the modern mobile workforce.

Employee Engagement

When employees have quick access to work information and systems, they feel empowered. And when employees feel empowered, they stay engaged. By supporting your team with mobile technology, you’re enabling them to work more efficiently and communicate more effectively. Considering Americans check their phones an average of 46 times per day, it’s no wonder HR departments reach 51 percent more employees when they provide mobile-friendly solutions. It’s safe to say, information that’s accessible from a mobile device is practically at their fingertips!

Even if it’s for basic tasks, such as punching in or swapping shifts, self-service mobile capabilities are motivating for employees. On top of that, mobile technology facilitates streamlined communication, which increases productivity. Keeping employees motivated and productive are two key ingredients for employee engagement, and ultimately, it leads to retention.


Remaining competitive goes hand in hand with employee engagement. If your company’s not offering easy access to workplace tools and information, employees aren’t supported the way they should be. Furthermore, you’re not keeping up with the competition. With an increasing number of companies prioritizing best-in-class mobile technologies, employees not only expect mobile-friendly work solutions, they rely on them.

While evolving to a mobile strategy can feel daunting, those willing to adapt will have long-term payoffs, such as enhanced productivity, streamlined processes, and a more nimble workforce. This can be especially important for small businesses, as it increases their chances of competing with the big dogs. Additionally, mobile technology can play a role in recruiting top talent to your company, which is a key contributor to your business’s success.

Job Satisfaction

Providing innovative mobile solutions enables your employees to be more productive, but it does more than that. It instills faith in your employees that they’re supported by a company that’s invested in their success. Offering the most up-to-date mobile technology shows your employees that you’re responsive to their needs.

For example, when employees have convenient tools to manage their timekeeping and HR data, they feel self-sufficient, and they’re more likely to experience higher job satisfaction. Adopting a mobile solution for your business gives employees more flexibility and on-demand access to important employee information. Remote access to the right tools gives employees independence and affords them the freedom to complete human capital management (HCM) tasks when it’s convenient. This leads to a happier workforce, and when employees are happy, they tend to be more productive.

The Mobile Workforce Revolution

Since 2016, over 50 percent of people from around the world access the internet from their mobile devices. This isn’t showing any sign of slowing down, and across industries, companies are taking note. The need to evolve for the mobile workforce is essential, and it isn’t confined to traditional office environments, either. In fact, if your company has a field workforce, you may have an even greater need. Giving these employees the gift of mobility helps them perform daily tasks like punching in and changing cost centers with accuracy and convenience. And, it gives management the oversight they demand.

To learn more about the mobile solutions Payroll Data offers, you can reach out to your Client Service Representative or contact us today.